The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 9,000 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans.

Position Title: Stewardship and Events Manager

• Department: Fundraising

• Reports to: Senior Director of Giving and Engagement

• Annual Compensation: $77,000.00

Benefits:

Full-time employees will be eligible for all benefits including vacation, personal, sick days and twelve paid holidays. You may participate in all benefit programs that IINE establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, IINE offers medical, dental and vision. Company-paid life insurance, company-paid short-term disability (STD), long-term disability (LTD), accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 403(b) with company match plan(s) pursuant to the terms and conditions of company policy and the 403(b)-plan document. Other perks such as discounts through our vision plan, fitness reimbursement and more.

Overview

The Stewardship and Events Manager is responsible for designing, implementing and coordinating an institution-wide comprehensive donor stewardship strategy that appropriately and consistently promotes interaction with and recognition of donors. Primarily working with the mid-tier level and unassigned donors but collaborating with major and principal gift officers supporting stewardship of assigned donors as needed. This role reports to and works closely with the Senior Director of Giving and Engagement (SDGE) and often collaborates with other members of the broader Advancement team. In addition to stewardship management, this role, in collaboration with the SDGE, manages event logistics, fundraising activities, data entry and research, and special projects as assigned. This role is an excellent opportunity for someone who is creative, highly collaborative and interested in taking the next step in their development career by engaging directly with donors to provide rich engagement opportunities through small scale events and a robust acknowledgement strategy.

Responsibilities

Support Unassigned and Mid-Tier Portfolio

• With the Senior Director of Giving and Engagement (SDGE), create and execute stewardship plans for sustainers and the unassigned portfolio, review donor velocity changes to identify individuals who might be ready for MGO assignment
• Stewardship of the Sustainers group including acknowledgment and membership recognition throughout the year working with MGOs where appropriate for assigned Sustainer donors
• Support researching unassigned donors and other prospects as needed
• Support fundraising for the annual Ride for Refugees and Immigrants and other special events as assigned

Event Logistics Support

• Gather event information internally and participate in event brainstorming and planning
• Conduct event research for small scale events (venues, vendors and speakers, etc.)
• Prepare and manage event registration processes and databases; support all outreach communication
• Manage day-of event logistics including event materials, names tags, and registration lists and registration table
• Support events on the macro level (organization’s annual calendar) and micro level (event detail planning)
• Conduct follow-up and outreach to donors and other event attendees as needed
• Support the planning and execution of Leadership Council quarterly meetings, World Refugee Day Events, site-specific Open Houses, volunteer events, and other small-scale events as assigned

Special Engagement Events:

• Work with SDGE to manage the event logistics for house parties with the MGO team and manage post event follow up for donors who are unassigned
• Work with the MGO team to develop attendee profiles as required
• Deliver mission-focused experiences by overseeing the efficient operation of all logistical and hosting details before, during, and after internal special events such as house parties.

Administrative and Development Support

• Work with the Advancement staff to update and create SOPs documenting Advancement department procedures as needed
• Support the Grants team with event sponsorship applications as needed
• Support the Advancement team with fundraising activities as needed
• Perform other duties as assigned by the supervisor

Required Skills/Abilities

• Proficient in Word, Excel, Outlook, and PowerPoint is required
• The ability to travel independently between IINE’s threes sites (Boston, Lowell, Manchester, NH) is required
• Excellent interpersonal skills and attention to detail
• Excellent organizational and project management skills with keen attention to detail, deadlines, timelines, and budgets
• Excellent written and oral communication skills

Education & Experience

• Bachelor’s degree is required
• Relationship management, events, corporate engagement, front line fundraising, or equivalent experience required
• Experience with Salesforce is strongly preferred
• Understanding of and affinity for IINE’s mission and culture
• Capacity to work in a multicultural environment with an appreciation for diverse staff and clientele

Work Environment Conditions

• Expected to travel to all three IINE locations as needed, working primarily in the Boston office; the position requires access to reliable transportation.?
• Requires occasional night and weekend events and work.?
• Exposure to bright, overhead office lighting, use of office technology such as laptops, printers, mail machines, and other in-office equipment.
• This role usually works in an office setting and event setting.
• This position spends a great deal of time connecting with people through phone calls, in-person, and virtual meetings.
• This position must work well with people and value teamwork.
• This position requires independent travel and flexibility to meet with donors, event guests, and speakers according to their schedules and availability.

Physical Demands

• Occasionally lifting, pushing, and pulling materials (boxes, Equipment) of 50 pounds or more.
• Continuous sitting (or standing) at a desk for long periods of time.
• Occasional driving to and from IINE offices as needed.
• Frequent bending, reaching overhead, and reaching at or below shoulder level required.

US Work Eligibility Notice

This position requires lawful authorization to work in the United States, and IINE is unable to provide visa sponsorship in connection with this role.