Fall 2025 Community Services & Resettlement Intern (IINE Manchester)

The International Institute of New England is a 501(c)(3) non-profit serving refugees and immigrants in Boston, MA, Lowell, MA, and Manchester, NH. The Institute offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, asylee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service.

All internships are unpaid and correspond roughly with the US semester system:

• Fall Internship: September through mid-December 2025.

First consideration is given to applicants that can commit at least 16 hours per week over the course of the semester outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above.

Please note that this internship will be a hybrid format, meaning that some in-person hours at our Lowell, MA. office are required.

Overview

The IINE Youth Program serves refugee and immigrant youth ages 15–24, supporting their personal, academic, and professional development as they navigate life in the United States. The program helps youth build self-sufficiency, leadership skills, and community engagement through case management, individualized support, and enriching group workshops.

Youth participants gain access to a wide range of services, including after-school tutoring, job readiness training, digital and financial literacy sessions, and creative programming like arts and sports. The program also supports clients in pursuing educational goals such as HiSET and CNA certification and connects them with mentoring and internship opportunities. In addition, the Youth Team provides culturally responsive case management, coordinates volunteer support, and hosts inclusive events that empower young people to build confidence and meaningful connections.

Programming is designed to meet youth where they are—academically, emotionally, and developmentally—and is offered in a safe, welcoming environment with translation services available. Workshops are typically held after school to maximize engagement, and clients are encouraged to participate in shaping the services offered.

Whether supporting newly arrived youth through intakes or facilitating long-term goal planning with returning clients, the IINE Youth Program remains committed to helping young people thrive and reach their full potential.

Responsibilities

• Assist in planning and facilitating youth events and activities

• Provide tutoring and academic support to youth clients

• Complete administrative tasks, including data entry and documentation

• Attend team meetings and contribute to program discussions

• Engage with clients and volunteers in a welcoming and professional manner

• Shadow and support client intake sessions and one-on-one meetings

• Help youth explore and apply for job opportunities

• Design and distribute newsletters with program updates and resources

• Create flyers and promotional materials for upcoming events and services

Required Skills/Abilities

• Highly Organized: Able to manage multiple priorities and maintain attention to detail in fast-paced environments.

• Time Management: Skilled in setting deadlines, prioritizing tasks, and ensuring timely completion of projects.

• Proficient in Microsoft Office Suite: Experienced with Word, Excel, PowerPoint, Outlook, and other essential Microsoft tools.

• Media Design: Knowledgeable in creating visually engaging materials for digital and print platforms.

• Effective Networking: Capable of building and maintaining professional relationships to support organizational goals.

• Project Planning: Experienced in developing timelines, delegating tasks, and coordinating resources to meet project objectives.

• Event Planning and Hosting: Skilled in organizing events from concept to execution, including logistics, promotion, and day-of coordination.

• Administrative Support: Competent in handling day-to-day office operations, scheduling, data entry, and other administrative duties.

Education & Experience

• Currently pursuing a degree in International Studies, Education, or a related field

• Experience supporting youth ages 13–24 in educational, mentorship, or social service settings

• Prior experience providing tutoring and/or mentorship to adolescents and young adults

• Familiarity with job readiness support, including identifying job opportunities and assisting with employment applications